At Dehradun Rides, we are committed to safeguarding your privacy while providing you with the best taxi services in Dehradun. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and taxi services. By using our services, you agree to the terms outlined in this policy.
Information We Collect
When you use Dehradun Rides, we collect the following types of information:
- Personal Information: This includes your name, phone number, email address, payment details, and any other information you provide when booking a ride through our website or mobile application.
- Ride Information: This includes details such as the origin and destination of your ride, ride history, time of travel, and feedback.
- Location Data: To provide accurate and timely rides, we collect location data when you use our mobile application or website. This helps us locate nearby drivers and calculate fares based on distance.
- Device Information: We may collect technical information, such as your device type, operating system, browser information, and IP address, to optimize your experience and improve our website and app functionality.
How We Use Your Information
The information we collect is used for the following purposes:
- To Process Ride Bookings: We use your personal information to process bookings, confirm ride details, and facilitate payments.
- To Provide and Improve Services: We use your information to ensure that you receive high-quality services, improve user experience, optimize routes, and track your ride.
- To Communicate with You: We may contact you via email, SMS, or phone call for updates about your ride, promotional offers, or other relevant information related to our services.
- To Comply with Legal Requirements: We may use your information to comply with Indian laws and regulations, including those related to transportation services.
Sharing of Information
We respect your privacy and do not share your personal information with third parties unless under the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist in the operation of our website, mobile application, or other services, such as payment gateways, customer support, or marketing agencies.
- With Legal Authorities: If required by law, we may disclose your personal information to comply with legal processes, court orders, or government regulations.
- With Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include the use of secure servers, encryption, and access controls. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
- Access and Correction: You have the right to access and update the personal information we hold about you. If you notice any inaccuracies, you can request corrections.
- Opt-out of Marketing Communications: You can choose to opt out of receiving marketing emails, SMS, or notifications by following the unsubscribe instructions provided in the communication.
- Data Deletion: You may request the deletion of your personal data, subject to our retention policies and any legal obligations we are required to comply with.
Cookies and Tracking Technologies
Our website and mobile application may use cookies and similar tracking technologies to enhance your experience. These technologies help us remember your preferences, track usage patterns, and improve our services. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of our services.
Third-Party Websites
Dehradun Rides may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately so we can delete the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any significant changes by posting the revised policy on our website. Please review this page periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Dehradun Rides
Phone: [+91 85340 60234]
Address: [Kehri Gaon, Near Uttaranchal University, Premnagar, Dehradun ]
By using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.